Futuriom’s relational database tracks the enterprise demand-side and ROI of AI—tracking high-impact enterprise AI case studies identified by our analysts.
Source: Futuriom Enterprise AI Index
Microsoft and Adobe have formed a strategic partnership where Adobe will utilize Microsoft Azure as its primary cloud...
Microsoft and Adobe have...
The aerospace manufacturer uses AI to improve manufacturing production and operational efficiency in making aircraft products. It also...
Airbus uses deep learning...
Akasaka Fisheries has for three years deployed a small language model from SoftBank in a fish-counting application.
The fish-counting project at...
A National Institutes of Health (NIH)-funded project undertaken by Seattle's Allen Institute is using AWS SageMaker, Amazon Bedrock,...
By mapping the estimated...
Allstate is using OpenAI's GPT models to enhance its customer claims communication, specifically for drafting nearly all claims-related...
Allstate has strategically integrated...
Alphabet is using its new AI Assistant to provide managers with unprecedented ease and speed in analyzing complex...
Alphabet, has introduced the...
Amazon uses AI to pinpoint delivery locations, predict product demand, and operate intelligent robots within its warehouses.
Amazon uses an application...
India's Apollo Hospitals network comprises over 10,000 beds. In 2022, it began trialing a pHRA (personalized or preventive...
Apollo Hospitals in India...
The UK apparel retailer uses Microsoft Azure AI tools to provide employees with task assistance, to offer a...
ASOS used ChatGPT models...
AT&T developed an Ask AT&T tool initially to provide interactive information to software developers. The company has expanded...
Initially built as a...
BBVA has provided thousands of licenses to employees, along with training, to enable them to create generative AI...
BBVA has an agreement...
The bank uses AI for fraud detection and customer service for years. It has adopted a policy of...
In a drive to...
The bank uses AI technologies in customer service, for fraud detection, to streamline operations, and to personalize customer...
AI tools now handle...
Banner Health, headquartered in Phoenix, Arizona, with 33 hospitals in six states in its network, uses AI to...
Banner Health uses an...
This buisness is using ai to help prevent money laundering and fraud and to learn the patterns with...
Barclays employs an approach...
Beacon Health System, a not-for-profit healthcare system with 146 care sites across seven counties in northern Indiana and...
Beacon Health uses Xsolis...
Best Buy has created a virtual AI assistant to enable customers to obtain technical support and to manage...
Best Buy worked with...
Bloomberg has created AI applications using a homegrown AI model called BloombergGPT, which fits into the context of...
Bloomberg has added AI...
BMW deploys a digital twin of its factories to test processes and uses AI-powered robots to weld parts...
BMW uses NVIDIA Omniverse...
BNY Mellon's adoption of Microsoft Copilot, including GitHub Copilot for developers to accelerate coding and Microsoft 365 Copilot,...
BNY Mellon, a prominent...
Brisbane Catholic Education is using Microsoft 365 Copilot to reduce educator workload and empower students to take ownership...
Brisbane Catholic Education has...
The printer maker used AI to create a recruitment site that combines personalized job recommendations with ease of...
Brother International used a...
CPFT is using AI to diagnose and predict the outcome of Alzheimer's disease, to analyze data in support...
After migrating a legacy...
Canadian Tire s use of AI spans customer-facing tools, operational automation, workforce productivity, and personalized retail experiences.
Canadian Tire uses AI-based...
Canva is a visual communication platform that enables knowledge workers otherwise lacking design training to prepare presentations, videos,...
Incorporating generative AI in...
The used car retailer bases its online customer interface on Microsoft Azure OpenAI Service. It also uses AI...
CarMax deploys AI for...
Chegg has introduced CheggMate, an AI-powered learning companion built with OpenAI's GPT-4. It combines GPT-4's advanced AI with...
Chegg has announced CheggMate,...
The Chelsea and Westminster Hospital, an NHS hospital in the UK, is using AI with images from an...
The hospital uses photos...
Choice Hotels has achieved a major milestone by becoming the first hotel company to fully migrate its data...
Choice Hotels International has...
Cisco's AI Renewals Agent, an offering of its Customer Experience (CX) organization, streamlines the process of renewing customer...
According to Cisco, the...
The Cleveland Clinic uses AI in a range of applications, governed by an internal Center for Diagnostics and...
The Cleveland Clinic system...
The consumer products company uses AI to transform its processes, from product design through to manufacturing and sales.
Clorox has implemented AI...
Coca-Cola is leveraging generative AI to enhance marketing and creativity, while their expanded partnership with Microsoft aims to...
Coca-Cola has partnered with...
Cosmo Energy is leveraging AI and data analytics to transform its business operations and drive its digital and...
Cosmo Energy is leveraging...
Delta Air Lines is embracing cloud technology and generative AI to personalize customer experiences and optimize operations, aiming...
Delta Air Lines has...
DHL uses AI to coordinate and schedule shipments, to sort and select packages for shipment, to detect fraud,...
DHL has automated its...
Dick's Sporting Goods is using machine learning models to predict store sales at the SKU level, analyze unfulfilled...
Dick's Sporting Goods is...
Discord is actively integrating artificial intelligence to enhance its platform, focusing on social and community-based experiences.
Discord is integrating AI...
Disneyland Resort utilizes custom AI models to process real-time data from attractions like Mickey & Minnie s Runaway Railway,...
Disneyland Resort is revolutionizing...
The pizza delivery company has created a chatbot called Voice of the Pizza to help managers with marketing...
Domino's deployed Microsoft Azure...
DoorDash uses AI to handle hundreds of thousands of daily calls, improving customer service and troubleshooting.
DoorDash partnered with AWS...
Internally, Duolingo has a proprietary AI model it has used for years called "Birdbrain." This system is a...
Duolingo leverages AI to...
DuPont is a foundational enabler of the AI industry, providing the essential materials for AI hardware while simultaneously...
DuPont leverages artificial intelligence...
EBay partnered with Microsoft in 2010 to utilize the Windows Azure platform appliance, enhancing their platform's scalability and...
EBay and Microsoft announced...
The online travel management company has used Google Cloud's Vertex AI for its customer and internal apps, and...
eDreams ODIGEO is an...
Equifax fully moved to Google Cloud to boost security, speed up innovation, provide real-time data, expand credit access...
Equifax has undergone a...
EY has released EY.ai Telecom Agents, Contract Intelligence (CI) is an agentic AI program that leverages NVIDIA AI...
Within the EY.ai Telecom...
The beauty products company established an AI Innovation Lab for R&D with help from Microsoft Azure OpenAI Service....
The beauty products company...
Expedia is using ChatGPT in its app to let users plan trips through natural language conversations. This AI-powered...
Expedia is integrating ChatGPT...
ExxonMobil is leveraging AI across its operations, from optimizing autonomous deep-water drilling with a proprietary system and enhancing...
The company leverages high-performance...
Exyte, headquartered in Germany, specializes in designing datacenters and factories for high-tech products such as semiconductors. It uses...
Exyte uses a drone...
Florasis is a beauty products company located in Hangzhou, China. Its factory is entirely driven by AI, via...
Florasis launched its 6,480-square-meter...
The auto maker uses AI-enabled robots in its assembly lines to streamline efficiency and accuracy and to increase...
Ford uses AI-enabled robots...
GE Appliances has used AI to create applications for interactive consumer use as well as to add intelligence...
GE Appliances augments its...
The Roche Group subsidiary is using a "lab in the loop" approach to drug development by using clinical...
Genentech's "lab in a...
General Electric leverages AI and machine learning to drive innovation, operational efficiency, and sustainability across its three main...
General Electric's three companies GE...
GM has used Google Cloud conversational AI technology Dialogflow CX since 2022 to power its OnStar Interactive Virtual...
In addition to powering...
Goldman Sachs uses a centralized, customized AI platform called GS AI Platform as the only means of developing...
Goldman Sachs centralized all...
Gucci uses AI to aid design, improve customer interactions in stores and online, streamline customer service, and control...
Gucci has leveraged AI...
The London-based clothing company has partnered with Google Cloud to scale their website and company and reach more...
Gymshark, the fitness apparel...
HEINEKEN is leveraging Azure AI services, including Azure OpenAI Service, to build internal chatbots for employee information access...
Heineken, is strategically integrating...
HelloTalk teaches over 160 languages by connecting native language users with those wanting to learn the language. It...
HelloTalk's language-learning applications used...
Hilton uses AI to enhance guest experiences, improve operational efficiency, and empower employees by automating routine tasks, personalizing...
Hilton strategically employs AI...
The Home Depot strategically invested in HPE Aruba Networking's Edge Services Platform with AIOps to enhance in-store and...
The Home Depot, a...
Honeywell and Microsoft are partnering to integrate Honeywell's industrial software with Microsoft Azure and Dynamics 365, enabling AI-driven...
Honeywell and Microsoft have...
The Hyundai Motor Group Metaplant America (HMGMA or HMG Metaplant America) was built from the ground up with...
The Hyundai Motor Group...
IHG Hotels & Resorts is partnering with Google Cloud to launch a generative AI-powered travel planner within their...
IHG Hotels & Resorts...
The multi-country, Europe-based bank has improved its customer service, marketing, and software engineering substantially via Google GenAI products.
ING created a contact...
Instacart has launched Ask Instacart, an AI-powered search tool integrated directly into its app. This tool leverages OpenAI's...
Instacart has rolled out...
Intesa Sanpaolo is using a new "Democratic Data Lab" built on Google Cloud to leverage data analytics and...
Intesa Sanpaolo uses a...
IQVIA, a clinical trial and development services company based in North Carolina, is deploying NVIDIA's AI Foundry platform...
IQVIA is using AI...
Johnson & Johnson Medical Devices Companies (JJMDC) and Microsoft are collaborating to build a cloud-based platform using Azure,...
Johnson & Johnson Medical...
The financial services giant uses AI for fraud detection, customer service, and employee productivity.
JPMorgan uses AI for...
The Veterans Affairs health care system is using a deep learning algorithm, AI-CAC, to automatically and opportunistically screen...
The Kansas City VA...
Kraft Heinz is developing "KraftGPT," an internal generative AI assistant for employees to quickly access sales data and...
Kraft Heinz is embarking...
The cosmetics firm has a generative AI that allows marketers to create images, text, and videos based on...
L'Oreal's CreAItech is an...
Lotte Hotels & Resorts adopted Microsoft Power Platform to automate repetitive tasks, empowering employees to create their own...
Lotte Hotels & Resorts...
Global pharmaceutical leader Lupin is using AI for drug discovery and development, manufacturing operations, patient monitoring, and data...
Lupin Limited, a prominent...
Macy's has integrated an AI-driven post-purchase online ad program into its Macy's Media Network that has improved customer...
Macy's has partnered with...
MaineHealth, a not-for-profit system of hospitals, medical groups, and other healthcare facilities in Maine and New Hampshire, has...
A years-long collaboration between...
Manchester Airports Group (MAG) is partnering with AWS to digitally transform its airports, aiming to enhance passenger experiences,...
Manchester Airports Group (MAG),...
Massive Bio is launching a new AI-powered drug matching product that uses its proprietary SYNERGY-AI platform to automatically...
Massive Bio, a leader...
Mastercard uses AI to detect fraud and malfeasance on the network, to improve customer service, and to increase...
Mastercard has used AI...
The Mayo Clinic uses a proprietary AI platform and models to create applications for medical diagnostics, personalized patient...
The Mayo Clinic uses...
The fast-food giant has deployed technology from Google to test computer vision for order checking, sensor-linked kitchen equipment...
McDonald's uses AI to...
MUFG has used ChatGPT and Amazon generative AI tools to improve customer service efficiency and to market financial...
While MUFG began its...
The financial services firm has built a series of AI applications to provide information for financial advisors, to...
In 2023, Morgan Stanley...
Mount Sinai Health System uses AI for diagnostic image analysis, predictive care, and streamlining administrative operations.
Mount Sinai uses AI...
Nedbank is using AI to transform its customer service and drive growth, particularly in the individual investor segment....
Nedbank, a leading South...
Nestl is rapidly integrating AI, especially Generative AI, across its operations to boost productivity, accelerate innovation, and enhance...
Central to Nestl 's AI...
Netflix is using generative artificial intelligence for the first time in an original TV series to create visual...
Netflix leverages artificial intelligence...
The New York City Council used Word2Vec and other open source technology to streamline the checking of legislative...
The New York City...
The insurance company has adopted a series of GenAI chatbot solutions, improving response times for agents and their...
With the help of...
Nike uses machine learning and AI to improve customer ordering of shoes with virtual try-on and other techniques.
Machine learning helps to...
Nobu Hotels upgraded its global network infrastructure with HPE Aruba Networking, leveraging AI-powered wired, wireless, and SD-WAN solutions...
Nobu Hotels has strategically...
The oncology department of Northwell Health, a nonprofit healthcare conglomerate in New York State, uses a homegrown AI...
The key to the...
The Chicago-based 11-hospital system uses AI-enabled computer vision to streamline admissions and monitor patients. It also uses AI...
Northwestern uses Artisight's smart...
Nota creates tools for local news outlets in the U.S. It has deployed Microsoft AI resources to create...
Nota used Microsoft Azure...
NovoScribe is a next-gen authoring platform designed for a validated and systematic approach for documentation.
Novo Nordisk was spending...
Octopus Energy integrated AI into its customer email service, achieving an 80% customer satisfaction rate (higher than human...
Octopus Energy, has integrated...
Omega Healthcare Management Services uses software from UiPath to identify and automate administrative tasks for hundreds of healthcare...
Omega Healthcare handles medical...
Papa Johns is partnering with Google Cloud to use AI and machine learning to revolutionize its customer experience...
Papa Johns is using...
PathAI offers AI models that work with patient tissue samples to achieve more accurate diagnoses of disease and...
PathAI takes data from...
Ping An is financial services company based in China that offers insurance, banking, asset management, healthcare, and senior...
Ping An uses AI...
PNB Paribas is working on a range of Mistral-based AI apps for sales, client support, IT, and other...
PNB Paribas is engaged...
The luxury design firm uses AI for product development, customer service, and supply chain management.
Prada uses AI to...
PwC uses a chatbot named ChatPwC, an AI assistant crafted with Microsoft OpenAI fine tuned with proprietary data...
PwC uses generative AI...
Priceline used models from Google and OpenAI to create Penny, a chatbot for customer service, as well as...
In June 2023, Priceline...
Quora's Poe platform, built on Google Cloud's Vertex AI, gives users a chat experience that allows them to...
Quora uses ai for...
Roche and its subsidiary Genentech use AI and machine learning throughout the process of drug discovery and manufacturing....
Using a "lab in...
The large, multidivisional law firm uses AI to review and analyze complex documents associated with "high stakes transactions."
Ropes & Gray says...
The pharmaceutical company claims it is an "R&D-driven and AI-powered biopharma company." The company believes AI can improve...
Starting in about 2017,...
Sasfin Bank's legal team implemented Legal Interact's Contract Corridor on Azure, centralizing documents and using AI for contract...
Sasfin Bank's Group Legal...
Schneider Electric is integrating AI across its operations to enhance productivity, particularly in customer support. Internally, AI boosts...
Schneider Electric is strategically...
Scripps uses AI in drug discovery and in research to identify compounds associated with aging and disease. The...
Scripps has used AI...
Shell views AI as a key component of its digital transformation, with over 100 AI applications in various...
Shell's AI strategy is...
Shopify has attracted over 2 million merchants to its AI-driven online e-commerce platform, thanks to its comprehensive menu...
Shopify supports online stores...
This Thai bank has used AI to create a tool for approving retail loans, a chatbot for customer...
SCB has launched a...
Simmons & Simmons developed Percy AI, a generative AI platform built on Azure OpenAI, to rapidly analyze and...
Simmons & Simmons is...
Six Flags offers multiple theme, water, and animal parks throughout the U.S. It worked with Google Cloud's Vertex...
Six Flags deployed Google...
The ChatGPT app for Slack integrates the power of OpenAI's large language models directly into the Slack workspace,...
The ChatGPT app for...
The bank has created a generative AI tool to assist with multiple functions, including operations, marketing, and software...
The Standard Chartered Bank...
Stanford Health Care uses AI to assist in patient care, to facilitate communications between patients and staff, and...
Stanford Health Care uses...
Starbucks is leveraging AI to enhance operations, streamline supply chain interactions, improve customer experience, and increase efficiency.
Starbucks' Deep Brew, which...
The telco created a Network Assistant to automate network operations management.
The telco created a...
Tampa General Hospital (TGH) uses Palantir AIP to coordinate patient care logistics. It is using an AI system...
Tampa General is using...
TD Bank is using AI for AI-based approval of term-life insurance and mortgages. It also provides an AI...
TD Bank is using...
The Co-op Group in the UK is using AI to streamline knowledge workers' tasks, assist with legal services,...
The Co-op Group in...
The firm is using AI to augment key decisions, enable better communications with customers, and identify patterns of...
The Hartford is a...
The New York Times newspaper has created a suite of AI tools for use by newsroom staff that...
The New York Times...
This provider of products and services for life sciences clients is using AI to inform and streamline clinical...
Thermo Fisher Scientific uses...
Thomson Reuters offers an agentic AI called CoCounsel for tax, audit, and accounting professionals. It automates the tasks...
CoCounsel works with data...
Toyo Tire has adopted HPE GreenLake cloud to power its new, three times more powerful HPC system, utilizing...
Toyo Tire Corporation has...
Using AI to expand its platform, Traeger Grills leverages generative AI capabilities with Amazon Connect to help its...
Traeger Grills leverages AI...
U.S. Steel worked with Google Cloud to create MineMind, an application based on Google Cloud's Vertex AI and...
Google Cloud and U....
Uber used Google AppSheet, Apps Script, and Workspace to replace an expensive third-party admin tool, creating a custom...
Uber's Business Technology Engineering...
UCLA Health uses AI to interact with patients and identify diseases and treatments through predictive AI models.
UCLA Health uses AI...
Unilever s new AI-powered customer connectivity model for collaborative supply chain planning, forecasting, and replenishment runs over 13 billion...
Unilever has developed AI-based...
UnitedHealth has 1,000 AI applications across its pharmacy, health delivery, and insurance units. The AIs assist with medical...
UnitedHealth Group uses AI...
US Foods developed a sales-focused generative AI tool using Amazon Bedrock, an AWS service providing access to various...
US Foods is a...
Vail Resorts has launched "My Epic Assistant," an AI-powered virtual assistant within the My Epic app that provides...
Vail Resorts has launched...
Visa uses AI via retrieval augmented generation (RAG) to determine whether payment processes are legal within each of...
Visa operates in 200...
Volvo Group automated complex invoice and claims processing using Microsoft Azure AI Document Intelligence, enabling data extraction from...
Volvo Group, has modernized...
Through a combination of Microsoft Azure Open AI and Walmart's retail models, the company has improved the shopping...
Walmart is leveraging AI,...
Wayfair's Service Intelligence team uses AI to predict customer needs, empowering support staff and significantly reducing the time...
Wayfair's Service Intelligence team...
Wendy's is using AI to fundamentally change its operations, with a primary focus on improving the drive-thru experience,...
Instead of traditional, rule-based...
The restaurant conglomerate behind Taco Bell, Pizza Hut, KFC, and Habit Burger Grill uses AI analytics to track...
Yum! Brands is using...
Zillow is using an AI powered search engine by allowing its customers to describe their dream home and...
Zillow uses artificial intelligence...
By Integrating AI into their business, Zurich Insurance Group has focused on identifying and addressing risk with customers...
Zurich Insurance Group is...
It looks like you aren’t yet subscribed to our exclusive information network. To access Cloud Tracker Pro content, please subscribe. If you are already a subscriber, please Login.